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Please Read The Terms And Conditions Carefully Before Using Our Site. When Using This Website It Is Deemed You Have Read And Have Agreed To The Terms And Conditions.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

boxesonline.co.za is division of BOXES ONLINE, and comprises of boxesonline.co.za as well as all its related sub-pages (hereinafter referred to as "BOXES ONLINE website's" or boxesonline.co.za the website). All the content, trademarks and data on this web site are the property of BOXES ONLINE and as such are protected from infringement by local and international legislation.

The BOXES ONLINE website and all of its content is copyright of BOXES ONLINE. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

All information on this web site is provided on an "as is" basis and is for general information purposes only. To the fullest extent permitted by law, BOXES ONLINE:
Excludes all representations and warranties relating to this website's and their content or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

BOXES ONLINE attempts to be as accurate as possible when describing our products however, to the extent permitted by applicable law, we do not warrant that any product descriptions, colours or other content available at BOXES ONLINE.co.za are accurate, complete, reliable, current, or error-free.

All users agree to indemnify, defend and hold harmless BOXES ONLINE against liability, damage, loss or expense ( including reasonable attorney’s fees) incurred by or imposed upon BOXES ONLINE Parties or any one of them in connection with any claims, suits, actions, demands or judgments (“Claims”) related directly or indirectly to or arising out of (1) any User Content or Submission that you Submit; (2) your use of the Site or Services; (3) your breach of this Agreement or any representations and warranties made by you in this Agreement; and (4) your violation of any third-party rights.

The following Rules of Conduct apply to the BOXES ONLINE Website. By using the website, you agree that you will not post or distribute any submission that:

(a) Is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person.
(b) Is bigoted, hateful, or racially or otherwise offensive.
(c) Is violent, vulgar, obscene, pornographic or otherwise sexually explicit.
(d) Otherwise harms or can reasonably be expected to harm any person or entity.
(e) Is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them, including a Submission that is, or represents an attempt to engage in, child pornography, stalking, sexual assault, suicide, fraud, trafficking in obscene or stolen material, drug dealing and/or drug abuse, harassment, theft, or conspiracy to commit any criminal activity.
(f) Infringes or violates any right of a third party including: (1) copyright, patent, trademark, trade secret or other proprietary or contractual rights; (2) right of privacy (specifically, you must not distribute another person\\\'s personal information of any kind without their express permission) or publicity; or (3) any confidentiality obligation.
(g) Is commercial, business-related or advertises or offers to sell any products, services or otherwise (whether or not for profit), or solicits others (including solicitations for contributions or donations)
(h) Contains a virus or other harmful component, or otherwise tampers with, impairs or damages the Sites or any connected network, or otherwise interferes with any person or entity\\\'s use or enjoyment of the Sites
(i) Does not generally pertain to the designated topic or theme of the relevant Forum to which it is submitted.
(j) Violates any specific restrictions applicable to a Forum, including its age restrictions and procedures.
(k) Is antisocial, disruptive, or destructive, including "flaming," "spamming," "flooding," "trolling," and "griefing" as those terms are commonly understood and used on the Internet.
BOXES ONLINE cannot and do not assure that other users of our website are or will be complying with the Rules of Conduct or any other provisions of these terms of use, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.

Multiple Accounts: These are strictly forbidden. We implemented a loyalty program to reward our valued customers and having multiple accounts with the intent to take advantage of said loyalty program is immoral - and will result in having those accounts closed and all accumulated points dissolved.

BOXES ONLINE reserves the right to refuse service and/or terminate accounts without prior notice if a user violates these Terms & Conditions or if we decide, in our sole discretion, that it would be in our best interests to do so. The user shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the BOXES ONLINE websites.

BOXES ONLINE reserves the right to change these Terms & Conditions from time to time as it sees fit by posting the changes on BOXES ONLINEsa.co.za these changes are effective immediately upon posting and your continued use of the site will signify your acceptance of any adjustment to these Terms & Conditions.

In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers. We have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card for the cancelled amount.

BOXES ONLINE is committed to protecting your privacy on our website. In accordance with international and industrial guidelines, laws and standards, these are our policies regarding the collection, use, sharing and security of customer information.

A. The Collection Of Personally Identifiable Information
BOXES ONLINE may electronically collect, store and use personally identifiable information such as you’re:

Birth Date
Postal Address
Email Address
Phone Number
Fax Number
Non-personal browsing habits
Click patterns
Internal Record Keeping

B. The Purpose For The Collection, Storage And Use Of Personal Information:
BOXES ONLINE collects stores and uses the above mentioned information for the purposes for which you give it to us and other purposes from which you do not choose to opt-out, any of which may include the following:

To greet the user when he/she accesses the website.
To inform the user of facts relating to his/her access and use.
To inform the user about competitions and special offers.
To track browsing habits and click-patterns
To fulfill your order for goods or services
To ensure that the goods are received by the user.
To provide you with information on events, products and services, or other news
To solicit new members
To conduct surveys and polls
To develop and improve our services and activities

C. The Sharing Of Personal Information And Other Data With Third Parties:
BOXES ONLINE has the right collect, save and share any information collected from users on our website. BOXES ONLINE will not pass on individual user details for third party use unless user consent is given unless the information does not relate to any specific individual (e.g. cookies). BOXES ONLINE owns and retains all rights to non-personal statistical information collected and compiled by our website. Users are responsible for maintaining the confidentiality of their account, username and password and for restricting access to their computer. They agree to accept responsibility for all activities that occur under their account, username and/or password. They agree to provide accurate and truthful information.

Like most interactive websites the BOXES ONLINE website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

BOXES ONLINE is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

BOXES ONLINE accepts payment in various ways.

An Order will only be fulfilled or regarded as an order when the money has been confirmed by our merchants. We will not start the process of any order before this time.

BOXES ONLINE acknowledges that Credit Card Fraud is a growing concern for customers purchasing goods online and because we take credit card fraud very seriously we have taken all the necessary steps to limit our customers being susceptible to this kind of fraud. As well as taking all the necessary steps to limit Credit Card Fraud the BOXES ONLINE website uses one of the best credit card facilities in the industry, PAYFAST, for all credit card purchases online, and PAYFAST ensures all users of Safe Secure Transactions.

Manufacture And Delivery Information:

Die cut boxes and carry a manufacture time as follows:
QTY 10-249........(approx 1-2 working days)
QTY 250-499......(approx 1-4 working days)
QTY 500-999......(approx 1-6 working days)
QTY 1000+.........(approx 1-8 working days)

The custom boxes manufacturing time on average can be as little as a single working day to around five working days. However due to the nature of our custom box system we can NOT promise a given time and can’t guarantee a manufacturing time wont be in excess of five working days. We will however notify a customer prior in rare cases whereby the anticipated manufacture time will exceed five working days to confirm first or to instead issue a refund.

Manufacture time can be dependent on factors such as.
Quantity: High quantity orders will need extra time to fulfill.
Demand: The custom box order system works off a first come first serve system, a high demand in previous orders or quantities may delay new orders.
Stock availability: The cardboard used to convert into custom boxes is not always guaranteed to be in stock.

We use machinery and electricity in the manufacturing of all boxes and cannot guarantee indicated times due to any unforeseen circumstances that may arise.


Boxes Online will deliver your order to any location within South Africa.


Due to the nature and size of our products; we only offer an economy delivery service.
The cost of the delivery is dependent on the size of your order and the area it will be delivered to.
The cost of delivery will be calculated at check out.

Our delivery service is handled by various professional courier companies who will deliver your order straight to your door. Once your order has been dispatched you will be notified by email.


*Manufacture time should not be confused with delivery time. Some products carry a manufacturing time calculated in working days. Delivery time is the estimated time after manufacturing is complete.

All orders can be traced on the relevant courier company’s’ website with the tracking information that will be sent to you once the order is dispatched.

Please note that the courier companies deliver during normal working hours so please use your Work Address if no persons will be home during those times. We cannot specify exact times and dates for deliveries to take place as the courier companies make use of routes and schedules and cannot foresee unpredictable circumstances such as traffic and other delays or circumstances which may occur.

Delivery time guidelines:
Johannesburg and surrounds: 1-2 working days (from the time of dispatch)*
Pretoria and surrounds: 1-2 working days (from the time of dispatch)*
Durban and surrounds: 2-4 working days (from the time of dispatch)*
Cape Town and surrounds: 2-4 working days (from the time of dispatch)*
All other areas: Please contact us for more information

*The above times are purely a guide as we cannot specify exact times and dates for deliveries to take place as the courier companies make use of routes and schedules and cannot foresee unpredictable circumstances such as traffic and other delays or circumstances which may occur.


It’s not possible to change your delivery address after confirming your order, so please always double check that your address details are correct at checkout.
To change your delivery address permanently for future orders, you can update your Address under your Customer Information in your Account profile.

We do not deliver to P.O. Boxes.

We will not send out any orders paid via eft that does not include a delivery fee if the shopper is not eligible for free delivery.